Pronovias is a renowned brand of wedding dresses which currently has over 3,800 points of sale in 90 countries around the world, making it the international leader in the sector. In its 50 years of dedication and experience in the design of wedding dresses, the company has established a privileged position in the international market.
The complexity of the wedding industry, in which tradition in design and production is combined with the needs of global distribution, requires companies of the sector to seek the maximum efficiency, the optimisation of technology and perfection in management. The continuous growth of Pronovias in the international market would not be possible if the best and newest practices in management were not applied, aligned with the business strategy and technological system.
This constant progression of the company and changes arising in the sector require a transformation of the technical departments of the company, adopting technical and human resources for innovations which arise in the market, always with the objective of improving in efficiency and quality.
To achieve this alignment of ICT with the business strategy, Pronovias trusted in netmind to develop an action plan for transforming its IT department.
Once the transformation objectives for the Pronovias IT department were established, netmind designed an action plan to meet the needs and possibilities of the organisation, to define areas for improvement and the optimal itinerary for transformation to carry out the transformation and management of the change.
To do so, it held a Workshop with department managers, analysing the situation and strategy in depth and studying the actions for transformation. The result was a plan for improvement which addressed all areas and functions of the department:
- Methodology and Management of Projects
- Competence Management
- Management of Configuration, Changes and Releases
- Management of Incidents, Requests and Problems
Thanks to the transformation plant for the Pronovias IT department created by netmind, efficiency in the whole technical department has been improved considerably, thereby increasing effectiveness and agility in its processes. Additionally, its alignment with the strategy for the organisation has been strengthened for the provision of greater value to the business.
Technologically speaking, this renovation of the IT department allows Pronovias to develop its business area based on the most globally renowned good practices such as PMBOK and ITIL, a solution for establishing itself in an international market and achieving professional excellence.